Difference between revisions of "Moderator Manual:Main Page"

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'''The Moderator Manual provides the required guidelines as well as additional support information for all Freecycle group moderators'''
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<br>
 
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<big>'''[[Moderator_Manual:Coronavirus|Click here for coronavirus guidance for moderators]]'''</big> <br><br>
 
  
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'''The Moderator Manual provides the required guidelines as well as additional support information for all Freecycle group moderators'''<br>
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= Getting Immediate Help = <!--T:2-->
  
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<big>'''The Moderator Manual has moved here: https://www.freecycle.org/pages/ModManual/ModResources'''</big>
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*[[Moderator_Manual:How_to_Contact_Your_GOA|GOA contacts]]-There is a Group Outreach and Assistance volunteer for each state/province/region. Moderators can contact the appropriate volunteer for assistance.
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*[[Moderator_Manual:Moderator_Discussion_Groups|Moderator Discussion Groups]]-Join an international discussion group to get in touch with other moderators.  Feel free to ask or answer questions, offer suggestions, share with others what's going on in your region. All moderators welcome.
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*[[Moderator_Resources#Useful_Links_for_moderators|Other Contacts]]-List of all other necessary moderator contacts
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*[[Volunteering|Volunteering]]-For those who want to participate a bit more in the Freecycle movement, take a look here for ideas on how you can help.
  
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= New Moderator Orientation =
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= Required Guidelines & Policies= <!--T:5-->
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New to moderating? Need a refresher? Check out our [https://www.freecycle.org/pages/newmodorientation New Moderator Orientation page]
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* [[Guidelines and Disclaimer| Guidelines and Disclaimer]]
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* [[Moderator_Manual:Mod_cafe | Cafe Guidelines]]
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* [[Moderator_Manual:Mod_trademark | Copyright and Trademark Policy]]
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* [[Moderator_Manual:Mod_dos | Do's & Don'ts]]
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* [[Moderator_Manual:Mod_oath | Moderator Oath]]
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* [[Moderator_Manual:Guidelines for Moving on Site | Guidelines for Moving on Site]]
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* [[Promotional_Flyers_and_Brochures | Promotional Flyers and Brochures]]
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* [http://www.freecycle.org/tos Freecycle's Terms of Service]
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* [http://www.freecycle.org/about/privacy Privacy Policy]
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* [[Moderator_Manual:Files farewell|REQUIRED FILES - Farewell]]
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* [[Moderator_Manual:Guidelines_and_Disclaimer_File|REQUIRED FILES - Group Guidelines & Disclaimer]]
  
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Being a moderator is a small commitment which may take 15 or more minutes each day - a commitment you can share with others.
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= [[Moderator Resources|Moderator Resources]]  = <!--T:6-->
  
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The basics of the ‘job’ include:  
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= For More Information =
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*[[Moderator_Manual:Cafe Groups|Moderating a Cafe Group]]
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*[[Glossary|Acronyms/Glossary]]
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*[http://www.freecycle.org/about/video Instructional Video] 
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*[[Moderator_Manual:Mod orgchart|Organizational Chart]]
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*[[Pet_Moderator_Handbook|Pet Moderator Handbook]]
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*[[Spammers|What is a "Spammer"?]]
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*[[Staff|About the Leadership]]
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*Recruiting Co Mods or [[Moderator_Manual:PassingOn|Stepping Down]]
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*[[Moderator_Manual:Data_Retention|Data retention]]
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*[[Freecycle and Facebook]]
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*[[MFModFAQ:Main_Page|Moving a Local Group to Freecycle.org from Yahoo Groups]]
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=Files= <!--T:8-->
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'''In addition to the three required files noted below, we've included a number of optional files for your potential use.'''<BR>
  
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*Maintaining a positive, friendly, non-threatening relationship with other mods and members.
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*Approving pending members and pending posts within 24 hours and inquiries within 48 hours.
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* [[Moderator_Manual:Files disclaimer|REQUIRED FILES - Disclaimer]]
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*Being aware of the privileged position and taking great care not to take advantage of it.
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* [[Moderator_Manual:Files farewell|REQUIRED FILES - Farewell]]
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* Maintaining confidentiality of member information
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* [[Moderator_Manual:Files etiquette|REQUIRED FILES - Required Group Guidelines]]
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* Developing and maintaining knowledge of Freecycle rules and guidelines.
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* [[Moderator_Manual:Files flyers 02|FILES - Flyers Large]]
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*Being familiar with the Mod Manual and referring to it regularly. ‐ Joining regional and local mod squads.
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* [[Moderator_Manual:Files flyers 03|FILES - Flyers Quarter Page Green]]
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*Promoting your Freecycle group and representing Freecycle to the public in a manner that builds a positive reputation for Freecycle.
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* [[Moderator_Manual:Files flyers 01|FILES - Flyers 5x2 Generic]]
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*Performing other tasks as required.
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* [[Moderator_Manual:Files ideasoffer|FILES - Ideas OFFER]]
  
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= Getting Help =
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* [[Moderator_Manual:Guidelines_and_Disclaimer_File|FILES - Welcome, with Guidelines and Disclaimer]]
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[https://www.freecycle.org/pages/ModManual/ModResources Click here for a variety of resources for moderators, including useful links and how to get help.]
 
  
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= [[Moderator_Manual:Notices|Sample ADMINs, Notices and Responses]] =
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<br> {{ModsManualFooter}}

Revision as of 16:37, 26 May 2021

Other languages:
English • ‎español • ‎français • ‎Türkçe
The Moderator Manual provides the required guidelines as well as additional support information for all Freecycle group moderators

Getting Immediate Help

  • GOA contacts-There is a Group Outreach and Assistance volunteer for each state/province/region. Moderators can contact the appropriate volunteer for assistance.
  • Moderator Discussion Groups-Join an international discussion group to get in touch with other moderators. Feel free to ask or answer questions, offer suggestions, share with others what's going on in your region. All moderators welcome.
  • Other Contacts-List of all other necessary moderator contacts
  • Volunteering-For those who want to participate a bit more in the Freecycle movement, take a look here for ideas on how you can help.

Required Guidelines & Policies

Moderator Resources

For More Information



Contact Us: Click here for FAQ queries.- Click here for all other queries.

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