Difference between revisions of "Moderator Manual:Main Page"

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= New Moderator Orientation =
 
= New Moderator Orientation =
 
New to moderating? Need a refresher? Check out our [[New_Moderator_Orientation|New Moderator Orientation page]]
 
New to moderating? Need a refresher? Check out our [[New_Moderator_Orientation|New Moderator Orientation page]]
 +
 +
Being a moderator is a small commitment which may take 15 or more minutes each day - a commitment you can share with others.
 +
 +
The basics of the ‘job’ include:
 +
 +
*Maintaining a positive, friendly, non-threatening relationship with other mods and members.
 +
*Approving pending members and pending posts within 24 hours and inquiries within 48 hours.
 +
*Being aware of the privileged position and taking great care not to take advantage of it.
 +
* Maintaining confidentiality of member information
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* Developing and maintaining knowledge of Freecycle rules and guidelines.
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*Being familiar with the Mod Manual and referring to it regularly. ‐ Joining regional and local mod squads.
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*Promoting your Freecycle group and representing Freecycle to the public in a manner that builds a positive reputation for Freecycle.
 +
*Performing other tasks as required.
 +
 
= Getting Immediate Help = <!--T:2-->
 
= Getting Immediate Help = <!--T:2-->
  
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*[[Moderator_Manual:How_to_Contact_Your_GOA|GOA contacts]]-There is a Group Outreach and Assistance volunteer for each state/province/region.  Moderators can contact the appropriate volunteer for assistance.
 
*[[Moderator_Manual:How_to_Contact_Your_GOA|GOA contacts]]-There is a Group Outreach and Assistance volunteer for each state/province/region.  Moderators can contact the appropriate volunteer for assistance.
 
*[[Moderator_Manual:Moderator_Discussion_Groups|Moderator Discussion Groups]]-Join an international discussion group to get in touch with other moderators.  Feel free to ask or answer questions, offer suggestions, share with others what's going on in your region. All moderators welcome.
 
*[[Moderator_Manual:Moderator_Discussion_Groups|Moderator Discussion Groups]]-Join an international discussion group to get in touch with other moderators.  Feel free to ask or answer questions, offer suggestions, share with others what's going on in your region. All moderators welcome.
*[[Moderator_Resources#Useful_Links_for_moderators|Other Contacts]]-List of all other necessary moderator contacts
 
 
*[[Volunteering|Volunteering]]-For those who want to participate a bit more in the Freecycle movement, take a look here for ideas on how you can help.
 
*[[Volunteering|Volunteering]]-For those who want to participate a bit more in the Freecycle movement, take a look here for ideas on how you can help.
  
 
= Required Guidelines & Policies= <!--T:5-->
 
= Required Guidelines & Policies= <!--T:5-->
 
* [[Guidelines and Disclaimer| Guidelines and Disclaimer]]
 
* [[Guidelines and Disclaimer| Guidelines and Disclaimer]]
* [[Moderator_Manual:Mod_cafe | Cafe Guidelines]]
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* [[Moderators_and_Social_Media|Social Media Guidelines]]
 
* [[Moderator_Manual:Mod_trademark | Copyright and Trademark Policy]]
 
* [[Moderator_Manual:Mod_trademark | Copyright and Trademark Policy]]
 
* [[Moderator_Manual:Mod_dos | Do's & Don'ts]]
 
* [[Moderator_Manual:Mod_dos | Do's & Don'ts]]
* [[Moderator_Manual:Mod_oath | Moderator Oath]]
 
 
*[[Moderator_Manual:Moderator_ID_and_Email_Address | Moderator ID and email address]]
 
*[[Moderator_Manual:Moderator_ID_and_Email_Address | Moderator ID and email address]]
* [[Moderator_Manual:Guidelines for Moving on Site | Guidelines for Moving on Site]]
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* [[Promoting_and_Building_Your_Group#Trademark_Guidelines_for_Promotional_Items_.28for_volunteers_of_approved_Freecycle_groups_only.29| Trademark Guidelines for Promotional Flyers and Brochures]]
* [[Promotional_Flyers_and_Brochures | Promotional Flyers and Brochures]]
 
 
* [http://www.freecycle.org/tos Freecycle's Terms of Service]
 
* [http://www.freecycle.org/tos Freecycle's Terms of Service]
 
* [http://www.freecycle.org/about/privacy Privacy Policy]
 
* [http://www.freecycle.org/about/privacy Privacy Policy]
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* [[Moderator_Manual:Files flyers 03|FILES - Flyers Quarter Page Green]]
 
* [[Moderator_Manual:Files flyers 03|FILES - Flyers Quarter Page Green]]
 
* [[Moderator_Manual:Files flyers 01|FILES - Flyers 5x2 Generic]]
 
* [[Moderator_Manual:Files flyers 01|FILES - Flyers 5x2 Generic]]
* [[Moderator_Manual:Files ideasoffer|FILES - Ideas OFFER]]
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* [[Moderator_Manual:Challenges|FILES - Ideas for Challenges]]
 +
*[[Moderator_Manual:Sample_notices_and_responses|Sample Notices and Responses]]
  
 
= For More Information = <!--T:16-->
 
= For More Information = <!--T:16-->
*[[Moderator_Manual:Cafe Groups|Moderating a Cafe Group]]  
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* [[Moderator_Manual:Mod_oath | Moderator Oath]]
 +
*[[Philosophy_of_Freecycle.org|The philosophy of Freecycle.org]]
 
*[[Glossary|Acronyms/Glossary]]  
 
*[[Glossary|Acronyms/Glossary]]  
*[http://www.freecycle.org/about/video Instructional Video] 
 
 
*[[Moderator_Manual:Mod orgchart|Organizational Chart]]
 
*[[Moderator_Manual:Mod orgchart|Organizational Chart]]
*[[Pet_Moderator_Handbook|Pet Moderator Handbook]]
 
*[[Spammers|What is a "Spammer"?]]
 
 
*[[Staff|About the Leadership]]
 
*[[Staff|About the Leadership]]
*[[Moderator_Manual:Recruiting_moderators|Recruiting Co Mods or Stepping Down]]
 
 
*[[Moderator_Manual:Data_Retention|Data retention]]
 
*[[Moderator_Manual:Data_Retention|Data retention]]
 
*[[Moderators_and_Social_Media|Freecycle and Social Media]]
 
*[[Moderators_and_Social_Media|Freecycle and Social Media]]
*[[MFModFAQ:Main_Page|Moving a Local Group to Freecycle.org from Yahoo Groups]]
 
 
<!--T:14-->
 
* [[Moderator_Manual:Guidelines_and_Disclaimer_File|FILES - Welcome, with Guidelines and Disclaimer]]
 
  
<!--T:12-->
 
*'''[[Moderator_Manual:Notices|More Sample ADMINs, Notices and Responses]]'''
 
  
 
</translate>
 
</translate>
  
 
<br> {{ModsManualFooter}}
 
<br> {{ModsManualFooter}}

Revision as of 18:00, 22 February 2021

Other languages:
English • ‎español • ‎français • ‎Türkçe


Click here for coronavirus guidance for moderators

The Moderator Manual provides the required guidelines as well as additional support information for all Freecycle group moderators

New Moderator Orientation

New to moderating? Need a refresher? Check out our New Moderator Orientation page

Being a moderator is a small commitment which may take 15 or more minutes each day - a commitment you can share with others.

The basics of the ‘job’ include:

  • Maintaining a positive, friendly, non-threatening relationship with other mods and members.
  • Approving pending members and pending posts within 24 hours and inquiries within 48 hours.
  • Being aware of the privileged position and taking great care not to take advantage of it.
  • Maintaining confidentiality of member information
  • Developing and maintaining knowledge of Freecycle rules and guidelines.
  • Being familiar with the Mod Manual and referring to it regularly. ‐ Joining regional and local mod squads.
  • Promoting your Freecycle group and representing Freecycle to the public in a manner that builds a positive reputation for Freecycle.
  • Performing other tasks as required.

Getting Immediate Help

  • GOA contacts-There is a Group Outreach and Assistance volunteer for each state/province/region. Moderators can contact the appropriate volunteer for assistance.
  • Moderator Discussion Groups-Join an international discussion group to get in touch with other moderators. Feel free to ask or answer questions, offer suggestions, share with others what's going on in your region. All moderators welcome.
  • Volunteering-For those who want to participate a bit more in the Freecycle movement, take a look here for ideas on how you can help.

Required Guidelines & Policies

Moderator Resources

Click here for a variety of resources for moderators, including useful links and how to get help.


Files

In addition to the required file noted below, we've included a number of optional files for your potential use.

For More Information




Contact Us: Click here for FAQ queries.- Click here for all other queries.


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