Moderator Manual:How to Contact Your GOA
The Freecycle Group Outreach and Assistance (GOA)]] volunteers are available as a resource for mods, to offer support to groups and help them over any Freecycle issues (not just any difficulties) they may be facing. GOA volunteers have the authority and experience to be the final arbiter of any and every issue out there.
If you need to step down as moderator or get temporary help covering your group, your GOA can help.
If you are unsure of how to proceed with an issue, especially a delicate or confidential one that would be inappropriate to post on the Freecycle Leadership Community, then your first port of call should be your GOA. Issues may be because of rival/rogue 'Freecycle' groups; misuse of the Freecycle name; questions about group splits, problems relating to relationship with local authorities, sensitive issues with fellow mods or neighboring groups, general concerns or requesting removal of members; or just to let them know about something good that has happened within your group.
They are also volunteers just like everyone else, and may be pushed for time with many complex and sensitive jobs, so do be patient unless you are having a group emergency.
Please refer to the table below and contact the Group Outreach and Assistance volunteer (GOA) for your country, state, or region.
If you cannot find your GOA in the list, here is how to contact us. Please include your country in the subject of your message so the appropriate GOA will respond.
Information updated Oct. 2016
International
Australia australiagoa@freecycle.org
Canada canadagoa@freecycle.org (except Quebec)
Español espanol@freecycle.org
France France@freecycle.org
Ireland Ireland@freecycle.org
New Zealand NZ@freecycle.org
Quebec Quebec@freecycle.org
International International@freecycle.org
United Kingdom
East East@freecycle.org
East Midlands EastMidlands@freecycle.org
London London@freecycle.org
North East NorthEast@freecycle.org
Northern Ireland NorthernIreland@freecycle.org
North West NorthWest@freecycle.org
Scotland Scotland@freecycle.org
South East SouthEast@freecycle.org
South West SouthWest@freecycle.org
Wales Wales@freecycle.org
West Midlands WestMidlands@freecycle.org
Yorkshire and the Humber YorkshireHumber@freecycle.org
United States of America
Alabama Alabama@freecycle.org
Alaska Alaska@freecycle.org
Arizona Arizona@freecycle.org
Arkansas Arkansas@freecycle.org
California California@freecycle.org
Colorado Colorado@freecycle.org
Connecticut Connecticut@freecycle.org
Delaware Delaware@freecycle.org
District of Columbia districtofcolumbia@freecycle.org
Florida Florida@freecycle.org
Georgia Georgia@freecycle.org
Guam Guam@freecycle.org
Hawaii Hawaii@freecycle.org
Idaho Idaho@freecycle.org
Illinois Illinois@freecycle.org
Indiana Indiana@freecycle.org
Iowa Iowa@freecycle.org
Kansas Kansas@freecycle.org
Kentucky Kentucky@freecycle.org
Louisiana Louisiana@freecycle.org
Maine Maine@freecycle.org
Maryland Maryland@freecycle.org
Massachusetts Massachusetts@freecycle.org
Michigan Michigan@freecycle.org
Minnesota Minnesota@freecycle.org
Mississippi Mississippi@freecycle.org
Missouri Missouri@freecycle.org
Montana Montana@freecycle.org
Nebraska Nebraska@freecycle.org
Nevada Nevada@freecycle.org
New Hampshire NewHampshire@freecycle.org
New Jersey NewJersey@freecycle.org
New Mexico NewMexico@freecycle.org
New York NewYork@freecycle.org
North Carolina NorthCarolina@freecycle.org
North Dakota NorthDakota@freecycle.org
Ohio Ohio@freecycle.org
Oklahoma Oklahoma@freecycle.org
Oregon Oregon@freecycle.org
Pennsylvania Pennsylvania@freecycle.org
Rhode Island RhodeIsland@freecycle.org
South Carolina SouthCarolina@freecycle.org
South Dakota SouthDakota@freecycle.org
Tennessee Tennessee@freecycle.org
Texas Texas@freecycle.org
Utah Utah@freecycle.org
Vermont Vermont@freecycle.org
Virginia Virginia@freecycle.org
Washington Washington@freecycle.org
West Virginia WestVirginia@freecycle.org
Wisconsin Wisconsin@freecycle.org
Wyoming Wyoming@freecycle.org
