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changing the world one gift at a time

"Our nonprofit mission is to build a worldwide gifting movement that reduces waste, saves precious resources & eases the burden on our landfills while enabling our members to benefit from the strength of a larger community."

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Good luck!

New to Freecycle?

If you've not heard of Freecycle before, or don't really know what it is, read the Introduction.

Want to Join?

If you know roughly what Freecycle does, and want to join, read How To Sign Up.

Want to know how to use it?

Once you've signed up, read How To Use Freecycle.

Having problems?

If you're having difficulties using Freecycle, read Common Problems.

Getting Help

Members

1. For questions about your local group, please write to the moderators.
   If your group is hosted on My.Freecycle, you will address your email this way: groupname@mods.freecycle.org
   This address can be found at the top of the group home page, next to the member count.
   If your group is hosted on Yahoo, you will address your e-mail this way: GroupName-owner@yahoogroups.com
   This address can be found at the bottom of the group's home page.
2. For questions or concerns not addressed in the wiki, please write to the help@freecycle.org address, making certain to add your group name, the area or state and the country in which you reside. All e-mails are forwarded to the appropriate team and will be handled in a timely manner.
3. If you are experiencing technical difficulties (log in or password problems) on the Freecycle site, please write to myfreecyclesupport@freecycle.org
   The Freecycle Administration Team will be happy to assist you.
   If you are experiencing technical difficulties on the Yahoo site, have a read here: http://help.yahoo.com/l/us/yahoo/helpcentral/
4. Simply curious how to use Freecycle? Check out our members manual here: Members Manual

Moderators

For moderators, we have a moderator manual with additional information and resources.

Media

For journalists, a wide variety of information can be found by clicking Press Room

Credits

Thanks to the following people for their tireless efforts keeping this FAQ area finely tuned here.

Index

1. Introduction
2. Membership
3. Message Format
4. Resources
5. Moderator Resources
6. Problems?
7. Publicity
8. Rules and Guidelines