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| − | Not written properly yet.
| + | [https://freecycle.org/pages/MemberFAQ Click here for the new Freecycle user guide.] |
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| − | = The Basics =
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| − | == What are the basic rules? ==
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| − | When you join your local group, you'll receive a copy of the rules by mail. Please read them - there aren't many, but following them will make life easier for you and the moderators of your group.
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| − | Although the precise rules will vary from group to group, click on [[Basic Rules]] to read the common ones.
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| − | == How do I send a message to the group? ==
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| − | There are two ways:
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| − | # [[Posting via email]]
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| − | # [[Posting via Yahoo]]
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| − | Please read these and select the one you prefer. If you're not sure, use [[Posting via Yahoo]].
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| − | In both cases:
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| − | * If you're new to the group, or haven't used it for a while, your post may need to be [[Moderation|approved]] by a volunteer moderator before it goes out to the group, so there may be a short delay. Please be patient - remember that moderators have something resembling a life, which means they can't always be looking at the group.
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| − | * If your mail is wrongly formatted, or unsuitable for some reason, you may get a message asking you to modify and resend it.
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| − | == How do I see replies? ==
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| − | <font color=red>Replies will go to the email you used to join the group, which may be your yahoo.com address.</font>
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| − | Please check that address regularly, including any '''junk''' or '''spam''' folders in case replies get filed in there.
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| − | == How do I respond to messages on the group? ==
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| − | == How should I choose who to give to? ==
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| − | == How should I arrange pick-up? ==
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| − | Arrange as you like. Generally, you'll wait until you get a handful of responses or maybe overnight, and then you can pick whomever you like! That's half the fun. You might like to consider giving your starving local charity preference if one should respond.
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| − | Please arrange pickup with one person only, rather than "it's outside, whoever gets here first gets it." Otherwise you'll become unpopular pretty fast with your fellow Freecycle group members.
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| − | Also, only give your phone number to one person at a time or ask for the recipient's phone no. Otherwise you'll get swamped with phone calls. Some groups do not allow phone numbers and addresses to be posted due to safety concerns for their members. Again, this is local policy.
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| − | == What happens once I've given away/received the item? ==
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| − | = Other Stuff =
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| − | == Can I repost a message? ==
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| − | == What can I do if someone doesn't turn up? ==
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| − | == How do I report spam/scams? ==
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| − | = Your Membership =
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| − | == I'm going on holiday - how can I stop the mails? ==
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| − | == I'm getting too many mails, what can I do? ==
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| − | == How do I leave the group? ==
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| − | The easiest way is to send a mail to the unsubscribe address on your group's [[home page]]:
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| − | [[Image:GroupUnsubscribe.jpg]]
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| − | You '''must''' do this from the email address you used to join the group. If this doesn't work, an alternative is to go to the [[join page]] and click on a button there to leave the group.
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| − | Yahoo has a delay before it fully realises you've left the group - so you may get emails for a day or two.
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