New Moderator Orientation - Revision history

Alisonkamat at 16:37, 15 June 2021

2021-06-15T16:37:31Z

Alisonkamat at 17:22, 26 May 2021

2021-05-26T17:22:26Z

Alisonkamat at 17:47, 25 February 2021

2021-02-25T17:47:00Z

Alisonkamat at 17:46, 25 February 2021

2021-02-25T17:46:14Z

Alisonkamat: corrected a link

2021-02-15T17:30:12Z

corrected a link

Alisonkamat: removed link to philosophy

2021-02-02T14:33:55Z

removed link to philosophy

Alisonkamat at 19:19, 15 November 2020

2020-11-15T19:19:10Z

Alisonkamat at 18:57, 15 November 2020

2020-11-15T18:57:09Z

Alisonkamat: Updated info on Farewell files

2020-07-22T16:05:00Z

Updated info on Farewell files

Alisonkamat: removed Farewell file

2020-07-22T15:56:13Z

removed Farewell file

@@ Line 1: / Line 1: @@
 <languages /><translate>
 <br><br>
-'''<big>Now that FC3 is live, this page is obsolete. [https://www.freecycle.org/pages/newmodorientation Please click here for the updated version] '''</big><br><br><br><br>
+'''<big>This page has moved to https://www.freecycle.org/pages/newmodorientation  '''</big><br><br><br><br>
 <small>
-=== Part 1, BEFORE YOU BECOME A MODERATOR === <!--T:1-->
+Part 1, BEFORE YOU BECOME A MODERATOR  <!--T:1-->
 __NOTOC__

@@ Line 1: / Line 1: @@
 <languages /><translate>
-= Part 1, BEFORE YOU BECOME A MODERATOR = <!--T:1-->
+__NOTOC__
 == Background and History of The Freecycle Network ==
 On May 1st, 2003, Deron Beal sent out the first email announcing The Freecycle Network™ (TFN) to about 30 or 40 friends and a handful of non-profits in Tucson, Arizona, USA. At the time Deron founded The Freecycle Network, he worked with a small non-profit organization, RISE, which provides recycling services to downtown businesses and transitional employment to Tucsonans in need.
@@ Line 280: / Line 281: @@
 [[File:Key-150079 960 720.png|left|frameless|200px|Answer key|link=https://wiki.freecycle.org/Training2.0:Answer_key]]
 <br>[[Answer_key|Answer key]]

@@ Line 236: / Line 236: @@
 === [[Moderator_Manual:Contact_Modsquad#Freecycle_Leadership_Community|Freecycle Leadership Community]] ===
 [[File:FLC.JPG ‎|400px|frameless|right]]
-FLC is a forum where moderators from around the world discuss issues with their groups, offer advice and opinions, and share fun stories from their own groups.
+Freecycle Leadership Community (FLC) is a forum where moderators from around the world discuss issues with their groups, offer advice and opinions, and share fun stories from their own groups.
 === [[Moderator_Manual:Contact_Modsquad#Tech_Discussion_Group.2FFIOD|Tech issues discussion group]] === <!--T:47-->
 A subgroup of FLC is a Tech discussion group for moderators with technical problems with the site. This group is monitored by the tech team.

@@ Line 64: / Line 64: @@
 #	 It is your job to see the job of moderating your group is always covered.  you or another moderator should check in on it at least once during the day.
 #	Recruit new mods as needed to make sure that your group is covered in case of emergency.
-#	Keep your files and admins up to date. Recommended admins and changes to [[Required_files|required files]] will be announced on [[Moderator_Manual:Contact_Modsquad|FLC]] and [[Moderator_Manual:Notices|posted in the mod manual]]
+#	Keep your files and admins up to date. Recommended admins and changes to [[Required_files|required files]] will be announced on [[Moderator_Manual:Contact_Modsquad|the Freecycle Leadership Community]] and [[Moderator_Manual:Notices|posted in the mod manual]]
 # Make important decisions pertaining to group-related issues, in consultation with your co-moderators.

@@ Line 57: / Line 57: @@
 *        Moderators must maintain confidentiality of member information.
 * Be nice, helpful, never demeaning. Be a caretaker of the group, not a boss.
-*	Fulfill your commitment to Freecycle.org by covering the group the hours you agree to. If you will be unable to moderate the group as agreed, please contact the Lead Mods and other moderators so that the site is covered in your absence. If you are a sole moderator, please contact your [[Moderator_Manual:How_to_Contact_Your_GOA|Group Outreach and Assistance volunteer (GOA)]] to request temporary coverage. For more information about GOA,  [[Moderator_Resources#Group_Outreach_and_Assistance_volunteers_.C2.AD_who_are_they.3F|please click here.]]
+*	Fulfill your commitment to Freecycle.org by covering the group the hours you agree to. If you will be unable to moderate the group as agreed, please contact the Lead Mods and other moderators so that the site is covered in your absence. If you are a sole moderator, please contact your [[Moderator_Manual:How_to_Contact_Your_GOA|Group Outreach and Assistance volunteer (GOA)]] to request temporary coverage. For more information about GOA,  [[Moderator_Resources#Group_Outreach_and_Assistance_volunteers_.C2.AD|please click here.]]
 *      Enforce all your rules consistently and fairly. But don't be a dictator. [[File:dictator.jpg|frameless|right|150px|Don't be a dictator]] Uneven enforcement will prolong your problem.
 * As a moderator you are expected to follow all rules. You are the role model for every member. Moderators are expected not to post “needy" or "desperate" posts. Moderators are not allowed to become No-shows. Your dedication and willingness to moderate the group is very important. You must be counted on. Professionalism and teamwork is very important to a moderator's position.

@@ Line 21: / Line 21: @@
 == The purpose of Freecycle.org == <!--T:5-->
 '''''Our mission is to build a worldwide sharing movement that reduces waste, saves precious resources and eases the burden on our landfills while enabling our members to benefit from the strength of a larger community.'''''
 == Basic guidelines for moderating == <!--T:7-->

@@ Line 90: / Line 90: @@
 [[File:No-alcohol-sign.gif|frameless|100px]]
 [[File:No weapons.png|frameless|100px]]<br>
-In addition to items mentioned in the [[Guidelines_and_Disclaimer|Guidelines and Disclaimer,]] the following is not allowed:
+In addition to items mentioned in the [[Guidelines_and_Disclaimer|Guidelines,]] the following are not allowed:
 #Adult-oriented posts
 #Advertising
@@ Line 104: / Line 104: @@
 #SPAM. Spam is any post that endorses a commercial product or is being blanketed across The Freecycle Network. SPAM is dealt with harshly. If we can't identify the poster as a local member we report them to Spam Control. To find out how to report a Spammer, [[Spammers|click here]].
 #Scams. From time to time enterprising scammers attempt to fleece Freecycle members out of money, often for delivery or courier fees associated with an item they are offering. Please report suspected scammers to [[Spammers|Spam Control]].
 == Would you allow it? == <!--T:23-->

@@ Line 154: / Line 154: @@
 <!--T:31-->
 To remove yourself from the playground, first demote yourself to moderator, then demote again to member, then leave the group. Make sure you do not remove yourself from My.Freecycle.org.
 == Check your group's settings == <!--T:32-->

@@ Line 160: / Line 160: @@
 <!--T:33-->
-*Group files. Make sure you have the two required files:
+*Required file. Make sure you have the [[Guidelines_and_Disclaimer|Guidelines and Disclaimer]] file. You may expand on the basic guidelines and Disclaimer file to include additional information if you wish. Here is a [[Moderator_Manual:Guidelines_and_Disclaimer_File|sample from the Moderator Manual]].
-:*[[Guidelines_and_Disclaimer|Guidelines and Disclaimer.]] You may expand on the basic guidelines and Disclaimer file to include additional information if you wish. Here is a [[Moderator_Manual:Guidelines_and_Disclaimer_File|sample from the Moderator Manual]].
+*Other files. Most groups have a Farewell file, but these files are no longer required. Because they often contain incorrect information it is best to delete them.
-:* [[Moderator_Manual:Files_farewell|Farewell.]]
+*[[How_To_Use_Mod_Tools#AUTOMATIC_SENDING|Automatic sending]]. Make sure that the Guidelines and Disclaimer file is going out when members join the group. Farewell files should be removed from automatic sending.
 *[[How_To_Use_Mod_Tools#CHANGE_TIMEZONE|Time zone]]. Please make sure this is correct so that posts will reflect the correct time.

@@ Line 76: / Line 76: @@
 *[[Volunteering#Already_a_moderator.3F_Want_to_get_more_involved_with_Freecycle.org.3F|Volunteering for leadership roles within Freecycle.org]]
-=== Required files === <!--T:19-->
+=== Guidelines and Disclaimer file === <!--T:19-->
-All Freecycle.org groups are required to maintain two group files. Please see the links below for more information on these files.
+All Freecycle.org groups are required to maintain a [[Guidelines_and_Disclaimer|Guidelines and Disclaimer]] file to send to new members upon joining.
 <!--T:20-->
 <span id="OptFiles"></span>
-In addition to the required files, some groups create files to send to members in certain circumstances, for example when a post has to be rejected or deleted. This helps keep the communications with members consistent and also saves time for the Moderator. See the [[Moderator_Manual:Notices|Moderator Manual]] for sample files that you can modify and use for your group. For instructions on how to create files for your group, [[How_To_Use_Mod_Tools#GROUP_FILES|click here]].<br><br>
+In addition to this required file, some groups create files to send to members in certain circumstances, for example when a post has to be rejected or deleted. This helps keep the communications with members consistent and also saves time for the Moderator. See the [[Moderator_Manual:Notices|Moderator Manual]] for sample files that you can modify and use for your group. For instructions on how to create files for your group, [[How_To_Use_Mod_Tools#GROUP_FILES|click here]].<br><br>
 Many groups have "Required Group Guidelines" and "Disclaimer" as separate files. It's not as convenient as the combined "Guidelines and Disclaimer" file, but it's perfectly acceptable to maintain these as separate files as long as both files are sent to all new members. <br>