Moderator Manual:Known tech issues - Revision history

Alisonkamat: /* "Too many redirects" error message */

2021-05-06T17:46:26Z

‎"Too many redirects" error message

2021-03-10T18:05:48Z

2020-10-22T15:30:56Z

Added "too many redirects" error

2020-09-30T17:37:02Z

2020-04-01T14:18:38Z

Removed "wrong language" because it's fixed now

2020-04-01T14:06:59Z

2019-11-11T19:55:13Z

added language issue

2019-11-01T19:25:22Z

2019-11-01T19:24:58Z

2019-09-11T17:14:08Z

added FB signups/login

@@ Line 5: / Line 5: @@
 ==ModTools issues==
 ==="Too many redirects" error message===
 If you get an error message when trying to access modtools directly from an email or a bookmark, here are the steps to clear the error message:
 [[File:1 MyF home.JPG|border|MyF home|600px|right|link=https://wiki.freecycle.org/How_To_Use_Mod_Tools]]
@@ Line 10: / Line 11: @@
 #Click the Moderate pulldown from the upper right
-This is only a temporary fix, but it should last for several days.
+====In beta====
 === Admins ===
 Some admins cannot be deleted or expired. Attempting to access the Admin gives the error message "There was a problem while trying to serve this page. The site administrators have been informed that an error has occurred, and will try to fix it as soon as possible. Please try again later." Suggested workaround is to wait until FC3.0 is up and running. If deleting the Admin can't wait, follow the [[Moderator_Resources#Technical_problems|steps outlined in the Mod Manual]] and report the issue with an explanation of why it is urgent to remove the Admin.

@@ Line 38: / Line 38: @@
 ==== Sorting membership lists ====
 For groups above 10,000 members member sort doesn't work. What this means is if your group approves new members and is over 10,000 members, you will not be able to sort your member list to unmoderate new members. You will have to do a full group unmod periodically.
 ==Email issues==
 Because of the large amount of mail sent from Freecycle servers, Freecycle email is occasionally temporarily blacklisted by some email providers. [[How_To_Use_Freecycle#Email_providers_blocking_Freecycle_mail|Click here for the current list.]]

@@ Line 4: / Line 4: @@
 ==ModTools issues==
 === Admins ===
 Some admins cannot be deleted or expired. Attempting to access the Admin gives the error message "There was a problem while trying to serve this page. The site administrators have been informed that an error has occurred, and will try to fix it as soon as possible. Please try again later." Suggested workaround is to wait until FC3.0 is up and running. If deleting the Admin can't wait, follow the [[Moderator_Resources#Technical_problems|steps outlined in the Mod Manual]] and report the issue with an explanation of why it is urgent to remove the Admin.

← Older revision		Revision as of 17:37, 30 September 2020
Line 31:		Line 31:
	==== Sorting membership lists ====		==== Sorting membership lists ====
	For groups above 10,000 members member sort doesn't work. What this means is if your group approves new members and is over 10,000 members, you will not be able to sort your member list to unmoderate new members. You will have to do a full group unmod periodically.		For groups above 10,000 members member sort doesn't work. What this means is if your group approves new members and is over 10,000 members, you will not be able to sort your member list to unmoderate new members. You will have to do a full group unmod periodically.
		+
		+	==Email issues==
		+	Because of the large amount of mail sent from Freecycle servers, Freecycle email is occasionally temporarily blacklisted by some email providers. [[How_To_Use_Freecycle#Email_providers_blocking_Freecycle_mail\|Click here for the current list.]]

@@ Line 1: / Line 1: @@
 ==User issues==
 ===Facebook signups/logins===
 * Signing up or logging in with Facebook no longer works. This will be fixed in FC3.0.

@@ Line 27: / Line 27: @@
 === Members ===
 ====Invitations to join a group ====
-Invitations are not going out to people who are not yet members of Freecycle. The only workaround is to send emails from mod email accounts.
+*Invitations are not going out to people who are not yet members of Freecycle. The only workaround is to send emails from mod email accounts.
 ==== Sorting membership lists ====
 For groups above 10,000 members member sort doesn't work. What this means is if your group approves new members and is over 10,000 members, you will not be able to sort your member list to unmoderate new members. You will have to do a full group unmod periodically.

← Older revision		Revision as of 17:14, 11 September 2019
Line 1:		Line 1:
		+	==User issues==
		+	===Facebook signups/logins===
		+	Signing up or logging in with Facebook no longer works. This will be fixed in FC3.0.
	==ModTools issues==		==ModTools issues==
	=== Admins ===		=== Admins ===